Terms And Conditions

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At Luxchérie Unisex Salon, we are committed to providing a high-quality and enjoyable experience for all our clients. By booking an appointment or using our services, you agree to the following terms outlined in this disclaimer: 

• Booking & Reservations: All appointments must be booked in advance, either via our website, phone, or in person. We recommend that you book your appointment at least 24 hours in advance to secure your preferred time slot.
• Cancellation Policy: We understand that plans can change. If you need to cancel or reschedule your appointment, please provide at least 24 hours’ notice to avoid a cancellation fee. Cancellations made less than 24 hours before the scheduled appointment will incur a 50% cancellation fee. No-shows will be charged the full cost of the service.
• Late Arrivals: If you arrive late for your appointment, we will do our best to accommodate you; however, your treatment may be shortened to ensure that the next client is not delayed. Full charges for the original appointment will apply.

• Service Fees: Prices for services are available on our website or at the salon. Prices may vary based on the complexity of the service and other factors. We reserve the right to change prices without prior notice.
• Payment Methods: Payments for services can be made through cash, credit/debit card, or any other payment methods available at the salon. Full payment is required at the time of service.
• Refund Policy: Payments are non-refundable once the service has been provided. However, if you are not satisfied with your service, please contact us within 7 days, and we will work with you to address any concerns or offer a suitable resolution.

• Personal Health Information: When booking services, you may be asked to provide information about your health, allergies, or any pre-existing conditions that could impact your treatment. You are responsible for providing accurate information to ensure your safety and the safety of others.
• Allergies and Sensitivities: It is your responsibility to inform our staff of any allergies or sensitivities, especially if you are undergoing services like hair coloring or facials. If you are unsure of any reactions, we recommend doing a patch test prior to your appointment.
• COVID-19 and Other Health Guidelines: For the safety of all our clients and staff, we follow all local health guidelines. You may be required to wear a mask, complete a health screening questionnaire, or adhere to other safety measures as mandated.

• Consultation: A consultation with your stylist or esthetician will be conducted before starting your treatment to ensure that your expectations are met. If you are dissatisfied with your service, please inform us immediately, and we will do our best to rectify the situation.
• Post-Treatment Care: We may provide aftercare instructions for certain services (e.g., hair color, facials, etc.). It is your responsibility to follow these instructions for the best results. Failure to do so may result in adverse effects or dissatisfaction with the service.

• Issuance: Gift cards are available for purchase and can be used toward services and products at Luxchérie Unisex Salon.
• Expiration: Gift cards may have an expiration date as stated on the card or receipt. Please check the validity of your gift card before using it.
• Non-Refundable: Gift cards are non-refundable and cannot be exchanged for cash.